I received an email to leave feedback on my Perk but I haven’t received my Perk yet. What do I do?

Last Updated: Feb 25, 2015 03:02PM PST
Perks are typically shipped nationwide, and some areas take longer to deliver than others. Allow up to another week for delivery. If you still haven’t received your Perk in 3-4 weeks after redeeming it, it could have been lost in transit.
We do our best to make sure everyone receives their package, but deliveries are not guaranteed. Please see our shipping terms & conditions for more information:
http://support.klout.com/customer/portal/articles/758643-perks-fulfillment-terms-conditions-.
If you need more information about a particular Perk, you can email us at help@klout.com with the Perk name in the subject line.