Troubleshooting

  • Why did my Klout Score drop?

    There are over 400 variables that go into the Klout score. While you might see an increase in certain factors ...

    Apr 18, 2016 09:06AM PDT
  • How do I opt back in to Klout?

    To opt back in to Klout: 1. Go to Klout.com and sign in with either your Facebook or Twitter that was previo...

    Apr 16, 2015 08:29AM PDT
  • I can't connect my Facebook

    We’d suggest clearing your cache and cookies, and revoking Klout's access in your Facebook settings. To revok...

    Apr 16, 2015 08:30AM PDT
  • My Klout Score is not updating

    Your Klout Score updates daily. It can take up to 72 hours for your dashboard interactions to display on your ...

    Feb 25, 2015 08:11AM PST
  • I can't give +K

    If you try giving another user +K and it does not work, clear your cache, cookies, and browsing history before...

    Feb 25, 2015 08:13AM PST
  • I am seeing a persistent blank page

    If you sign in to Klout and see only a blank page, clear your cache, cookies, and browsing history before you ...

    Apr 16, 2015 08:31AM PDT
  • I added a topic by accident

    You can remove topics easily. Just hover over the one you want to remove and click the red “x” on the right-ha...

    May 05, 2015 10:27AM PDT
  • I am constantly redirected or see a blank page

    If you're stuck on a blank page or redirecting to a blank page, does your URL read "http://klout.com/#/nux/" o...

    Feb 25, 2015 08:16AM PST
  • I have an issue with one of the topics I am influential about

    Klout generates your most influential topics based on what you talk about the most and what you are most influ...

    Feb 25, 2015 08:18AM PST
  • I can't connect a network to Klout

    If you’re having trouble connecting a network, clear your cache, cookies, and browsing history before attempti...

    Feb 25, 2015 08:19AM PST